Terms of Use

Overview

This website [pindenim.uk], is operated by Pin Denim and is herein referred to as the “Website”. Throughout the website, the terms “we”, “us” and “our” refer to Pin Denim. Pin Denim offers the website including all information, tools and services available from the website to you, the customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you (the “Customer”) engage in our “Use” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use.

Any new features or tools which are added to the website shall also be subject to the Terms of Use. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store terms

We may not be able to accept your order due to one or more of the following reasons, or for a reason not stated below:

i) The item you have ordered is out of stock

ii) There has been a pricing or product description error

iii) Payment cannot be authorised and/or we have reasonable grounds to suspect your payment fraudulent.

iv) There is a system failure or error

Offers & Promotions

We reserve the right to modify, alter, terminate or discontinue such promotions at any time for any reason whatsoever without notice.

Unless otherwise expressly stated in the terms and conditions for a particular promotional code, promotional codes cannot be combined and cannot be used in conjunction with any other offer/discount. If you have more than one promotional code and the codes cannot be combined, it is up to you to use the promotional code that has the biggest benefit to you.

All discounted, offer or sale items are non returnable and not eligable for refund, credit or exchange.

Gift Cards

Gift cards are valid for 12 months from the date of purchase on the website (pindenim.uk) Promotions or discounts are not valid for the purchase of any gift cards.

Products or Services

Our products or services are available exclusively online through the website. These products or services may have limited quantities and are only subject to exchange according to our Exchange Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.

Product Warranties

We are committed to providing our customers with the highest quality products and service. All products are ‘one off’ and vintage and therefore may show imperfections or signs of wear. We endeavour to provide detailed descriptions and imagery of products to the best of our ability. In the rare occasion that these details deem incorrect we will offer exchange facilities as detailed in our Exchange Policy.

Pin Denim has no association and/or affiliation with the brands whose products are offered for sale on this website. Any branded product on this site we to the best of our knowledge deem authentic. If you have any queries please contact as at hello@pindenim.uk

Sourcing

Sourcing of any product or jean as requested by customer can take up to a 6 week period depending on the specifications required. A sourcing deposit of £20 will be taken on agreement plus the cost of the jean.

Sizing

We pride ourselves in giving the best service for our customers, being as transparent and detailed in our product descriptions and sizing suggestions. Please refer to our Size Guide for details on how to find your size. Please note that these are vintage, one off pieces sizing & fit does vary from era, style and fabrication. We will not be held liable for any sizing errors made by the customer.

Delivery

We currently ship worldwide. As a small business we are unable to cover customs fees if you are ordering outside the UK. Customs costs will vary depending on your order but we can’t guarantee what these could be.

For further information please see our shipping information and costs. We are unable to change the delivery address once an order has been placed.

We aim to deliver your ordered products by the estimated timescale provided. In the unlikely event that your delivery is delayed for any reason within our control, we will do our best to keep you informed of the estimated delivery date. Orders placed on Fridays, Saturdays or Sundays may not be despatched for delivery until the following Monday.

Ownership of and risk in the products you have ordered will pass to you at the time they are delivered to you. If you decide to return the product(s) to us for an exchange in accordance with our Policy, risk will remain with you until we have received the returned product(s) you have posted to us.

Refunds & Exchanges

Customers have 14 day period in which they can return, but need to email hello@pindenim.uk within 72 hours of receiving their order. If your order is unsuitable you can return for a refund. If you would like to exchange for an alternative pair on the store or go through sourcing please re purchase and a refund will be processed on successful return of unwanted goods.

Personal Information

Your submission of personal data throughout pindenim.uk is governed by our Privacy Policy.

Liability

We shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

Enforcement of Terms of Use

These terms and conditions combined with our published Privacy Policy and Return & Exchange Policy constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and us whether written or oral.

Change to Terms of Use

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us on our Contact Us page or via email hello@pindenim.uk